What learners see, so you can help them
Supporting learners
A walk through the learner app from sign-up to certificate, so staff and facilitators can answer learner questions with confidence.
For: Anyone who supports learners, Help desk
Account and sign-in
Signing up, verification codes and passwords.
Studying
Courses, lessons, practice checks, offline learning and notes.
- Taking a courseHow learners move through modules, lessons and practice checks.Learner app5 steps
- Learning offlineWhat works without internet and how progress reaches the server.Learner app4 steps
- Notes, widgets and focus modeNote-taking and the study tools around each lesson.Learner app5 steps
- Getting help from FunzoThe Funzo helper, the help centre, and what to do when Funzo cannot answer.Learner app4 steps
Achievements and community
Certificates, transcripts, alumni, scholarships, webinars and the shop.
- Certificates and transcriptsHow learners get certificates and request a transcript.Learner app4 steps
- Joining the alumni networkHow eligible learners join the alumni hall of fame.Learner app4 steps
- Applying for a scholarshipHow learners ask FEMNET for help with a course or merchandise.Learner app4 steps
- Webinars, Knowledge Hub and peersCohort webinars, FEMNET news and the cohort leaderboard.Learner app3 steps
- Using the shopBuying merchandise, claiming rewards and using promo codes.Learner app4 steps