Operations guide
Running the FEMNET Learning Portal
Step by step how-tos with screenshots for FEMNET staff, facilitators and the IT team. Pick your role below, or search for a task with Ctrl and K.
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Programme and admin staff
FEMNET staff
Run the platform day to day without technical knowledge: approve learners, organise departments and access, follow learning through MEL dashboards and reports, and manage certificates, badges, the shop and the alumni hall of fame.
5 topics · 21 how-tos · for programme officers, mel officers, communications and admin staff
People who teach and support cohorts
Facilitators
Build and publish courses in Course Studio, run cohorts and pathways, message and check in with learners, grade assignments, and host cohort webinars.
4 topics · 16 how-tos · for facilitators, course authors, cohort leads
People who host and maintain the systems
IT team
Understand how the portal fits together, deploy and update the servers, manage settings and secrets, back up and restore data, and troubleshoot problems.
4 topics · 11 how-tos · for femnet it, system administrators, developers
What learners see, so you can help them
Supporting learners
A walk through the learner app from sign-up to certificate, so staff and facilitators can answer learner questions with confidence.
3 topics · 11 how-tos · for anyone who supports learners, help desk
59
How-to guides
48
Glossary terms
4
Sections